Shipping
At Kalágria, we strive to process and deliver your order as quickly and efficiently as possible, so you can enjoy your new purchases.
Shippingcosts: Shippingcosts will be clearly displayed at checkout, depending on the destination and weight of your order.
Delivery time: Orders are typically processed and shipped within 2-5 business days. You will receive a confirmation email with a tracking number as soon as your package is on its way.
International shipping: Weshipworldwide.Deliverytimes may vary by country, and any import duties or customs fees are the responsibility of the buyer.
Please note: If any necessary information is missing or if we require additional details from you to process your shipment, the delivery time may be delayed. Please ensure all information is correct when placing your order.
Returns
Returns and Right of Withdrawal:
At Kalágria, we want you to be 100% satisfied with your purchase. If for any reason you're not, you can make use of your right of withdrawal:
Return period: You have the right to cancel your purchase agreement within 30 days of receiving your order, without giving any reason. The return period begins once you've received your complete order.
Return conditions: Please ensure that the product is unused, undamaged, and returned in its original packaging with all accompanying accessories. If the product is damaged or shows signs of use, we reserve the right to charge a fee for the depreciation.
Exceptions: Products that have been custom-made or have a limited shelf life cannot be returned.
Return process: Email us at [your email address] to request areturn. We will provide you with return instructions. Return shipping costs are the responsibility of the customer, unless the return is due to an error on our part.
Refunds: Once we receive and inspect the returned items, we will process yourrefundwithin 14 days through the original payment method.
